• COVID-19

UPDATE: NYS Offers Guidance for Dental Practices during COVID-19 Pandemic

Updated: Mar 26

Updated (3/26/2020)

Governor Cuomo's most recent executive order changes the recommendation that dental offices only respond to emergency services to a New York State mandate. As of this Sunday, March 22, you will be in violation if you are treating anything other than emergencies in your office and can be subject to a fine. Read the full statement here.

The emergence of a new infectious disease reemphasizes the importance of vigilance relative to all aspects of infection control for Dental Healthcare Workers. Dental specific infection control information may be referenced at the CDC website.


Patient Handout about Dental Emergency Procedures

American Dental Association (ADA) is offering guidance in determining what is considered “emergency” versus “non-emergency.” The ADA recognizes that state governments and state dental a


ssociations may be best positioned to recommend to the dentists in their regions the amount of time to keep their offices closed to all but emergency care. This is a fluid situation, and those closest to the issue may best understand the local challenges being faced.


This guidance may change as the COVID-19 pandemic progresses, and dentists should use their professional judgment in determining a patient’s need for urgent or emergency care.


1. Dental emergency

Dental emergencies are potentially life threatening and require immediate treatment to stop ongoing tissue bleeding, alleviate severe pain or infection, and include:

  • Uncontrolled bleeding

  • Cellulitis or a diffuse soft tissue bacterial infection with intra-oral or extra-oral swelling that potentially compromise the patient’s airway

  • Trauma involving facial bones, potentially compromising the patient’s airway

Urgent dental care focuses on the management of conditions that require immediate attention to relieve severe pain and/or risk of infection and to alleviate the burden on hospital emergency departments. These should be treated as minimally invasively as possible.

  • Severe dental pain from pulpal inflammation

  • Pericoronitis or third-molar pain

  • Surgical post-operative osteitis, dry socket dressing changes

  • Abscess, or localized bacterial infection resulting in localized pain and swelling

  • Tooth fracture resulting in pain or causing soft tissue trauma

  • Dental trauma with avulsion/luxation

  • Dental treatment required prior to critical medical procedures

  • Final crown/bridge cementation if the temporary restoration is lost, broken or causing gingival irritation

Other urgent dental care:

  • Extensive dental caries or defective restorations causing pain--Manage with interim restorative techniques when possible (silver diamine fluoride, glass ionomers)

  • Suture removal

  • Denture adjustment on radiation/oncology patients

  • Denture adjustments or repairs when function impeded

  • Replacing temporary filling on endo access openings in patients experiencing pain

  • Snipping or adjustment of an orthodontic wire or appliances piercing or ulcerating the oral mucosa


2. Dental non-emergency procedures

Routine or non-urgent dental procedures include but are not limited to:

  • Initial or periodic oral examinations and recall visits, including routine radiographs

  • Routine dental cleaning and preventive therapies

  • Orthodontic procedures other than those to address acute issues (e.g. pain, infection, trauma)

  • Extraction of asymptomatic teeth

  • Restorative dentistry including treatment of asymptomatic carious lesions

  • Aesthetic dental procedures

The ADA is committed to providing the latest information to the profession in a useful and timely manner. Please visit ADA.org/virus for the latest information.


Full statement can be found here.


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